Refund policy
Beauty Returns & Refund Policy
Effective Date: August 2026
At BEAUTY MAKEUP TRENDS LLC, we are dedicated to providing high-quality beauty products and a reliable shopping experience. If you are not satisfied with your purchase, please review our return guidelines below.
Return Requirements
Return requests must be submitted within 30 days after the order delivery date.
To be eligible for a return, products must:
- Remain unused and unopened
- Be in the original packaging
- Include all included accessories or components
- Be accompanied by proof of purchase
For hygiene and safety reasons, opened or used cosmetic products may not be eligible for return.
Items Not Eligible for Return
The following products cannot be returned:
- Opened makeup or beauty products
- Used skincare or personal care products
- Personalized items
- Clearance or final-sale products
- Gift cards
Refund Process
Once an eligible return has been received and inspected, we will send a confirmation regarding your refund status.
Approved refunds will be issued to the original payment method within 5–10 business days.
Please note that payment providers may require additional processing time.
Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within 7 days after delivery.
Please provide:
- Order number
- Photos of the product
- Photos of the package
- Details regarding the issue
Our team will review your request and provide a suitable solution.
Return Shipping
Customers are responsible for return shipping costs unless the issue was caused by our error or a defective product.